After setting up GoHighLevel for dozens of agencies, plain SMS is quietly killing client follow-up — and most people don’t realize it until leads stop responding.
Plain text looks like spam. No branding, no images, no way to stand out in a crowded inbox. RCS messaging (think iMessage-style rich texts — with images, buttons, and branded previews) just dropped into GoHighLevel Workflows in private beta, and it changes everything.
Now your automations can send follow-ups that actually look legitimate. Better open rates, better click-throughs, better first impressions — without rebuilding your entire system.
If your clients are running lead follow-up sequences and wondering why engagement is tanking, this is worth paying attention to now before it goes wide release.
Try GoHighLevel free here:
https://diy.agency/recommends/GHL-30DayTrial/
Are you still running plain SMS in your client workflows, or have you started testing richer messaging formats?
#GoHighLevel #GHL #RCSMessaging #SMSMarketing #WorkflowAutomation #DIYAgency